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Website Usability Advice For Online Business



I


n addition to your              visitor lands on your homepage    
customers, take advantage       your goal is to engage the user.  
of technology to improve        As the user browses through the   
usability. For instance, log          site, a uniform feel is going to  
files tell you which pages are        simplify the user experience. One 
most visited and for how long,        of the worst web sites make every 
unique vs. repeat visitors, etc.      page look wildly different, so    
They will not tell you whether        the visitor never becomes         
users found what they wanted, or      comfortable with the site. If you 
why they abandoned their shopping     make your web pages utterly       
carts.                                different, it is less likely that 
                                      your visitor becomes quickly      
Many services advise on               familiar with the site.           
predictable problems such as                                            
broken links, missing ALT tags        Images                            
for images, page load                                                   
performance, but are as               There is nothing more boring than 
anticipated unable to spot            a website without images. A site  
complex things like difficulty in     with text only is dull and        
locating products, awkward            overwhelming at the same time.    
navigation, meaningless graphics,     Images can create excitement and  
or poor results from on site          help spice up your content. The   
search.                               most important concern with       
                                      images is file size. Images can   
Flow                                  be fairly large files, slowing    
                                      down the page load process. If    
It is important to create a           your images are too large, or you 
uniform feel for your website.        have too many, reduce the number  
Uniform doesn’t mean boring,          of images or the file size.       
rather it mean consistent. When a                                       



Speed                                 animation to load. Your customers 
                                      are visiting your site because    
You can’t afford to lose visitors     they are looking for a product or 
because they give up waiting for      service. They, for the most part, 
your entire page to load. The         could not care less about viewing 
Internet is a fast moving             a flash movie. Sorry, the “skip   
superhighway, and if you website      intro” button is not much help    
doesn’t keep up it’s going to be      either. Flash intros are slow,    
left behind. Page load has to do      obnoxious, and will result in     
with file size, server                loss of revenue. Don’t add flash  
performance, and available            for the cool factor. Unless it    
network bandwidth. Although           serves a purpose, forget it.      
more-and-more people connect to                                         
the Internet through fast             Many Flash designers reduce the   
broadband connections, keep in        granularity of user control and   
mind the dial up users too.           regress to old school             
                                      presentation styles that resemble 
Flash                                 television age media rather than  
                                      cyber age media. Websites that    
Avoid Flash websites at, almost,      force visitors to sit through     
all cost because it lowers            sequences with nothing to do      
usability. Flash encourages           eradicate the single most         
design abuse as it slows              important characteristic of the   
websites. There is nothing worse      Internet, interactivity.          
than visiting a website and           

                              
having to wait for a clever Flash     




About the Author:

How to succeed online.


Read more articles by: George Meszaros

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