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Web Site 101



C


reating a web site for          copy them, but to see what is     
your business doesn't have      working well and what is not. It  
to be an overwhelming task.     will also allow you to do be      
In fact there are thousands of        different from your competition.  
examples of web sites available       You may even want to e-mail the   
with just a few mouse clicks. The     webmaster of the site and ask     
problem is finding a web site         questions about the site,         
"mix" that will professionally        especially if you find a web site 
portray your company without you      or two that has unique features.  
having to take out a business         When reviewing web sites, look at 
loan to pay for it.                   them critically--look for static, 
                                      unimaginative, difficult to use   
Market Research                       or web sites which have long      
Be sure to do online market           downloads. These are all things   
research first. A few years ago,      you will want to avoid in your    
it was a chore to acquire             web site.                         
information or brochures on the                                         
competition. Today, you can learn     When you find a few sites that    
a lot about different businesses      have that special quality or      
online. Start by looking at least     combination of features that all  
ten web sites of your competitors     seem to work together well,       
or businesses like yours around       bookmark the site for a later     
the country. This will help you       review and make a hard copy       
to get a feel for the kind of         printout. Also, make some notes   
information being presented by        on specifically what it is that   
others and the overall purpose of     makes you really respond well to  
the web site.                         a web site. You may be surprised  
                                      to find that it may not always be 
This exercise is not to see what      great graphics, but rather unique 
everyone else is doing and to         functions such as a database,     



great content or well-organized       web site do too many primary      
information.                          goals, your web site will be all  
                                      things to all people, and will    
Primary Web Site Goals                probably not be very effective.   
Now that you've done some market                                        
research, let's move to the next      Use Your Marketing Plan           
step: Define the primary goal of      Whether you have an established   
your web site. In the rush to         business or you're about to       
establish a presence on the web,      launch a brand new business, make 
it's easy to overlook the             sure that your web site is        
obvious--what do you want your        integrated into an overall        
web site to do? Is the purpose of     marketing plan. While there have  
your web site to generate leads?      been some great web site success  
Or is the purpose of your web         stories, there have been many     
site to tell potential customers      disappointed people who made      
simply who you are and what you       their web site their primary or   
do? Is the purpose of your web        only marketing vehicle.           
site to distribute information or                                       
offer on-line customer service?       Another common mistake made by    
Or is the purpose of your web         businesses today is to spend the  
site to sell products and             entire web site budget on         
services? Or a combination of all     creating the web site and         
of the above?                         limiting the marketing of the web 
                                      site to search engine listings.   
Write down the goals of your web      This is no different from a new   
site. Think of your web site as       restaurant spending all their     
having one primary goal or            startup capital on the            
function and perhaps two or three     furnishings and having no money   
secondary goals. If you get           to let the community know they're 
caught up in trying to make your      in business. It's always a good   



idea to have a marketing plan         address, phone number and area of 
that helps you to drive visitors      interest and know more about the  
to your web site.                     prospect when calling them.       
                                                                        
To Sell or Not to Sell . . .          Besides just listing your         
Soft sell, hard sell or no sell?      company's capabilities on your    
In many ways creating a web site      web site, be sure to profile your 
is like creating a brochure about     successes. Be sure to mention     
your business. In fact, many          major accounts or names of        
business web sites are created to     businesses that a web site        
work just like a brochure.            visitor might recognize. The fact 
                                      that you have helped other        
What does a good brochure             companies large or small to solve 
accomplish? It tells who the          a business problem will make them 
company is, what the company does     feel more comfortable with you.   
and where they are located. Other                                       
brochures actually sell. A web        Last, but not least, don't try to 
site can be a combination of          do everything at once. Create     
these. But do not overlook the        your web site in stages. First    
fact that your web site can do        create a general web presence and 
something no brochure can do. It      accomplish the primary goal of    
can collect information about         your web site. Be sure to phase   
what a potential client is            in additional content or          
interested in. By letting the web     capabilities over several months  
site visitor request information      and be sure not to neglect        
(printed brochure, newsletter or      marketing your web site to reach  
other information) you can            your target market.               
capture his or her e-mail             

                              






About the Author:

Vann Baker is the president of Design-First, a marketing company specializing in corporate identity and collateral development. Vann has been helping small businesses and Fortune 500 companies to create brochures, newsletters, catalogs, websites and more for over 20 years. www.design-first.com


Read more articles by: Vann Baker

Article Source: www.iSnare.com


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