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The Question Of Online Credibility



C


redibility online is            that frequently obtains top       
becoming more and more of       ranking in search engines as a    
an issue. Anyone can have a     reference source. How many        
blog or post to a forum and           Wikipedia readers realize that    
anyone can edit wiki entries. Web     Wikipedia can be edited by anyone 
surfers are beginning to              at anytime, regardless of their   
comprehend that just because it       qualifications.                   
is in print does not necessarily                                        
mean that it is true. In fact, in     The concept of using peers to     
today's online world, the             review posts is not without       
collective truth might be the         problems, while obvious vandalism 
closest thing we can get to the       is often quickly addressed, minor 
real truth. Peer policing and         inaccuracies can remain for a     
social bookmarking have become        fairly long time. Perhaps,        
common in the online world.           persistence is the key. How many  
                                      of us have the time to constantly 
Human nature invariably prompts a     make corrections to a reference   
level of trust;if it is written,      source? Perhaps the differences   
it must be true. We live in a         are mere nuances, or perhaps a    
generation where we expect            difference of opinion. In the     
authors, editors and publishers       case of a wiki preservation of    
that are qualified to write on        the reference is subjected to a   
various topics. What                  democratic process or even worse, 
qualifications are required to        mere persistence. Will historical 
post a blog, write an online          perspectives on hot political     
article, or edit a wiki? Some web     issues on Wikipedia be reflected  
surfers may find the answer           by the most persistent group in   
startling: None. Expertise is no      the future?                       
longer a prerequisite. Wikipedia                                        
is a popular online reference,        The Internet is an evolving       



medium and unlike encyclopedia or     the nature of content on the      
a reference book it is not            Internet. Students should be      
static. While it is easy to           taught to not only cite their     
determine the age of an               sources, but also to establish    
encyclopedia, tracking a web          the expertise of their source.    
page's origin is far more             This might seem excessive, but    
complex. Syndication further          students should second source all 
complicates content credibility.      items and assign a level of       
While the original webmaster          credibility to their sources.     
might be diligent in keeping                                            
information accurate and up to        2. Full Disclosure                
date. The accuracy of archives        Like traditional journalists,     
and syndicated content becomes a      bloggers, publishers, and         
quagmire. There is no guarantee       webmasters should fully disclose  
that each syndicated copy will        relationships and expertise when  
remain accurate, or up to date.       writing about a specific field or 
As the original publisher has no      providing advice on a topic where 
control over the content. Should      they have a personal interest.    
webmasters and publishers avoid       Publications and publishers       
phrases that are not date             should always maintain            
specific "This year there were"       transparency between              
moving to a more formal "In 2006      advertisements and editorial      
there were "?                         content.                          
                                                                        
Suggested steps that will lead to     3. Establish Sources              
improved online credibility:          As in life we build confidence    
                                      through relationships, so too, we 
1. Education                          need to build relationships in    
It is critical that we educate        the online communities. Sources   
both adults and youngsters about      which have provided accurate      



information over time, should be      due to the passage of time, is no 
assessed as more reliable than        longer an accurate reflection of  
new sources. While search engines     current trends. Any statistical   
are working to develop algorithms     information should be framed with 
to assess the quality of a            dates in which the data was       
website's content , nothing can       collected. Additionally all       
be a replacement for personal         factual information should be     
experiences over an extended          framed with dates.                
period of time. If a source has                                         
provided misleading or incorrect      The vast majority of research     
information, treat the source as      conducted today uses the Internet 
unreliable.                           as a primary source. It is        
                                      critical that the data being      
4. Date Content                       collected online is an accurate   
Quality publishers should make an     reflection of facts and is not    
effort to date content. Perhaps       merely conjecture, opinion, or    
the statistical information was       old information.                  
accurate at one point in time but     

                              






About the Author:

Sharon Housley manages marketing for FeedForAll http://www.feedforall.com software for creating, editing, publishing RSS feeds and podcasts. In addition Sharon manages marketing for NotePage http://www.notepage.net a wireless text messaging software company.


Read more articles by: S. Housley

Article Source: www.iSnare.com


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