The Feedback System On Ebay

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span                            followed the company's core set
class="cap">Feedbac     of values. These include: People
k is one of the most            are basically good; Everyone has
oveted and protected tools on         something to contribute; and, An
eBay. Both buyers and sellers         open environment brings out the
prefer to deal with a person or       best in people. Pierre Omidyar,
company that has flawless             eBay’s founder, developed these
feedback. Sellers, when compared      core values in 1995 (the company
to buyers, are often more likely      was originally called
to be concerned with their            AuctionWeb).

feedback rating. If a seller’s

Sellers and buyers can rate
feedback is less than flawless,       each other with neutral, positive
sales can be lost and profits may     or negative feedback. You also
plummet. The opposite is true if      have the opportunity to include a
a seller has stellar feedback. A      text description of your
strong and positive feedback          experience (it’s not uncommon to
history can’t be purchased – it       read several pages of reviews –
must be earned by being honest        it can be quite entertaining as
and building confidence.              well!). In May of 2007, eBay
eBay implemented a feedback forum     introduced the Detailed Seller
in 1997 where buyers could trade      Ratings (DSR) system. These
reviews on sellers and attempt to     ratings provide more details
locate an honest and reputable        about a users performance as a
merchant. This was a very manual      seller. Five stars is the highest
process and it was quickly            rating, and one star is the
discovered that a new methodology     lowest rating. Buyers now have a
was required. The familiar            methodology to gain more details
feedback “stars” were introduced      and this helps to provide a more
in 1998. The process proved to be     complete picture of a member’s
popular and it faithfully             performance as a seller. DSR

ratings include four areas: item      and to the point, description of
as described, communication,          the flaw should be included. If
shipping time, and shipping and       possible, include pictures of the
handling charges. The detailed        damage. The terms of sale,
seller ratings table shows the        including shipping times and
seller’s average ratings and the      prices, should be made easy to
number of ratings they’ve             understand and the seller should
received. Average ratings are         promptly, and politely, answer
computed on a rolling 12-month        all questions from potential
basis, and will only appear when      buyers. Ultimately, just like in
at least ten ratings have been        a brick and mortar store, the
received.

seller should make every effort

As mentioned above, sellers to obtain a happy and satisfied
strive to reach the highest customer.

ratings as possible. To do so, a      nd>About the
seller should always provide          Authorcomplete and accurate information     id="authorbio"
about the item that is being          class="membersnoticewhite">Increa
sold. Important details regarding     se your credibility...and your
the size, weight, price and color     bottom line! Sellsi helps build
of an item should also be             trust in online auctions. By
included. If possible, include        representing only the best eBay
pictures of the item. This is         sellers, Sellsi has created a
especially important if you are       network of the most reputable
selling a used product like a         merchants on the web. The Sellsi
computer or DVD player. Be sure       Seal instills confidence and adds
to utilize sufficient lighting        credibility to the seller when
and provide numerous angles of        displayed in eBay auction
the object. If there is any           listings. It's an indispensable
damage to the product, a simple,      tool used to boost sales and

increase positive feedback. Learn target="_blank">www.sellsi.commore at .