fter a lightening storm it then you may have a fried piece
is not unusual for your of hardware. The next steps will
Internet to go out. There help you determine what is wrong.
are several causes of this and a
few ways to fix it. Background Information:
Most lightning storms don't short
Call Your ISP out the router but actually short
Your ISP (Internet Service out the cable or DSL modem. You
Provider) may be having problems. are going to want to figure out
Call them and ask if there are which one is fried. If it is the
any outages. If they say no then router, then it may be under
report your and have them check warranty and you would want to
to see if it is on their end. contact the manufacturer. Some
companies do not replace hardware
Reset Your Equipment is lightening is at fault. If it
After lightening storm can cause is the modem this is probably not
your router and/or modem to covered under a warranty and will
freeze or lock up, like a need to be replaced. Stores like
computer sometimes does. Unplug Office Max sell them for about
both your router and modem from $60-$80 and the cable company
the wall (in some cases you may usually charges about $90-$120.
only have one of these). Wait at Be sure to check if a store
least 60 seconds and then plug bought modem can work with her
your modem back in. Wait another cable provider before purchasing
60 seconds and then plug your it.
router back in. Give this
equipment a few minutes (up to To Test Which One Is
five) to turn back on. Fried:
Be sure both the modem and router
If neither of the above works, are plugged into the electrical
outlet. See if any lights light modem (bypassing the router). Try
up on the front of them. If both to connect to the Internet like
the modem and router have lights you usually do. Test it with a
on the front follow the site such as google.com.
instructions bellow. If not, you
know which one doesn't work. In the worst case scenario, both
can be fried, but this is rare.
To check if the router is
working, plug a computer directly Prevention:
into it (try not to use wireless From now on don't plug your
for this step). Type in router, modem, or computer
192.168.0.1 and 192.168.1.1 in directly into the electrical
your Internet Browser. If a box outlet. Use a surge protector.
pops up asking for a user name Another thing to note is that
and password then the router is power strips are NOT surge
probably not fried. protectors. They only split the
connection so you can plug more
To check the cable modem, plug then two things into the outlet.
your computer directly into the
About the Author:
If you would like more information or wish to request a tutorial, feel free to visit http://www.johnmag4u.com/blog John Magluilo, JohnMag4u http://www.johnmag4u.com
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John Magluilo
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