o your buyer has paid on ‘Prompt/fast/instant payment'.
time, you've shipped them Did the buyer get on PayPal
the item, and they've left within hours or even minutes of
you positive feedback. Everything winning the auction and pay you
is going great! You know that as quickly as they could? If they
leaving your buyer some nice did, then your comment should
feedback will finish everything include the words ‘prompt
off, and make them glad they payment'. This is a big thing for
chose to buy from you. buyers, as other sellers will
really prefer to deal with
When you see that little feedback someone they know will pay on
box, though, you might find that time.
you have no idea what to write to
make your buyer happiest. Well, ‘Great communication'. If you
here's a guide. found the buyer was very
responsive to all your emails,
Don't write "A++++++++". Once then point this out. It's
upon a time, leaving grades on especially worth putting this if
eBay buyers actually meant there was a problem that you had
something. Now, though, writing to overcome, and the buyer was
an ‘A' and filling the rest of co-operative and easy to work
the space with pluses seems to with.
have become a common way of
saying ‘good'. The meaning of ‘A pleasure to deal with'. If
the grades is gone entirely - no this was one of those very easy
one ever leaves a B-, after all - transactions where nothing went
so it's a pretty useless thing to wrong, then you should put that
write. Try something more the buyer was a pleasure to deal
descriptive. with, or ‘the way ebay should
be', or just a ‘great ebayer'.
to-the-point comments also
‘Great as always'. When it's reflects badly on the buyer: if
the second or third time that the you just write "OK", it means "I
buyer has bought from you, make really wanted to leave a neutral
sure to point it out. The fact or a negative". Don't do this if
that they go back to the same that's not the meaning you
seller more than once and build intend.
up a relationship is a good thing
for them to have on their record. Don't spend too much time
agonising over what to write in
The Main Rule: Praise to the your feedback comments, though -
Skies. the chances are you'll be leaving
hundreds every week. You might
Think of anything good you have find it worthwhile to come up
to say and try to fit as much of with a few standard ones for
it as you can in that limited different situations, and use
space. Don't worry too much about eBay's Selling Manager to leave
punctuation. Here's a good feedback in bulk.
example comment: "Instant
payment, great communication - Of course, before you can leave
excellent buyer!". your buyer any feedback, you need
to make sure they've paid you.
As a side effect, this then gives Luckily getting your buyer to pay
you the power to leave slightly is easy, as eBay handle most of
negative feedback for some buyers it for you. In the next email,
without actually having to make we'll take a tour of eBay's
it negative, like this: "Paid checkout.
quite quickly, communication
fine". Making very short,
About the Author:
Kirsten Hawkins is an Ebay and internet auction enthusiast from Nashville, TN. Visit http://www.auctionseller411.com/ for more great tips on how to make the most from Ebay and other online auctions.
Read more articles by:
Kirsten Hawkins
Article Source: www.iSnare.com
