aybe you are in a hurry. person."
Perhaps you are trying to Now that I look at that, I laugh
tell a joke. because I can't believe I wrote
it in that manner. At the time I
Is it possible that you are didn't mean anything bad by it, I
having a bad day? wasn't trying to be rude. I was
simply trying to say that I was
None of these things matter to confused by the message because I
the person on the receiving end am not an IT person.
of your emails. When
communicating by email people But that's not how it reads and I
can't hear your or see your face can admit that. It reads more
so you have to be extremely like "You are wasting my time. Go
careful in the way you word bother someone else."
things.
I am glad that the person pointed
I try to always keep a smile on out to me how that could come
my face when I type emails across to someone who doesn't
(especially if I am upset) but know me very well.
sometimes that doesn't cut it and
I have to be reminded of some "People read different things
basic email etiquette rules. into emails, read your email
again and tell me how it sounds".
Case in point, a recent email I
sent in response to something I Yikes!
received:
Here are some tips for
"I don't know what you are jerk-proofing your emails:
talking about. I am not a tech
- When you type an email put a think if someone sent this email
smile on your face, most of the to me?"
time it will come through in what
you write. - Sarcasm doesn't translate well
through email, please keep this
- Before you hit send, read your in mind. But if you absolutely
email aloud. must use it- make use of the :)
- Ask yourself, "What would I
About the Author:
Donyell (DJ) Nelson is an entrepreneur, writer, and speaker who gives people the inspiration and information to create successful online businesses. She is the host of Bold Business Talk and the author of Jump Start Your Success: 9 Insider Secrets to Running an Online Business. She can be reached at http://www.Donyell.com
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DJ Nelson
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