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How Fixing Broken Windows Can Decrease Click Fraud



T


here is a theory in law         to put into practice. If the      
enforcement that goes           community isn't involved in the   
something like this:            cleanup effort, the initiative    
                                      fails. When the community is      
If someone breaks a window in a       drawn in to help police the       
building, and it isn't fixed          problems, to report them and to   
quickly, others will soon be          'mind the store', so to speak,    
broken. As the evidence of            crime rates drop.                 
neglect builds, vandals will be                                         
more emboldened to break into the     This theory can be extended to    
building and commit more              police nearly any venue where     
vandalism and eventually destroy      there is unacceptable behavior -  
it completely.                        including the problem of click    
                                      fraud in the venue of PPC         
If, on the other hand, that           advertising. At the moment, the   
window is promptly fixed, it          PPC industry is like a vacant     
discourages further crime because     building with nobody watching the 
it is clear that someone is           store. It's easy to enter         
watching the store.                   fraudulent clicks. It's even      
                                      easier to get away with it. At    
Further, if instead of just           the moment, a large percentage of 
fixing the window, you find the       advertisers leave the detection   
vandal and hold them accountable      of fraudulent clicks up to the    
for it, a message goes out loud       PPC provider - and the policy of  
and clear: we're watching and you     most PPC providers is that they   
will get caught.                      will provide refunds for proven   
                                      click fraud upon request from the 
The problem with the broken           advertiser.                       
windows theory is that it                                               
requires more than police action      What happens when:                



                                      their own campaigns. If you don't 
- The PPC provider's software         know it's happening, you can't    
detection methods don't catch the     take steps to stop it.            
click fraud?                                                            
- The advertiser doesn't use          2. Advertisers need to use the    
fraud detection software?             information they generate through 
- The advertiser can't back up        their analytics to demand refunds 
the claim of click fraud?             from the PPC companies on a       
- The major players in the            consistent basis. As long as the  
industry refer to the problem as      losses are minor compared to the  
'negligible'?                         profits for the PPC companies,    
                                      their incentive for responding is 
Simply put - the click fraudster      limited.                          
gets away with it. The rewards                                          
are enormous - estimates put the      3. Click fraud perpetrators have  
amount of money lost to click         to be identified, actively        
fraud in the range of billions of     pursued and penalized. Currently, 
dollars annually. But the loss to     modern techniques that use        
any individual advertiser is          proxies and 'zombie networks' can 
usually negligible, and even          make it almost impossible to      
Google sees refunding money to        identify and punish offenders.    
advertisers as no more than the                                         
cost of doing business.               Those are the three elements of   
                                      the Broken Window theory that     
If we're ever going to put a dent     make it work - community action,  
in click fraud, three things have     official backing and action and   
to happen.                            penalizing perpetrators.          
                                                                        
1. Advertisers have to take           The first element in combating    
responsibility for monitoring         click fraud as a community is in  



getting click fraud prevention        extend the software and make      
and tracking software into the        those extensions available to the 
hands of all advertisers. The         community at large.               
difficulty of sifting through                                           
hundreds of pages of data to make     With those monitors in place, the 
comparisons and weed out patterns     second part of the equation       
that signal click fraud is a          becomes more possible. When it's  
daunting one for most companies.      easy for advertisers to identify  
                                      and document fraudulent clicks on 
Click fraud detection software        their campaigns, it becomes that  
makes it almost painless - but        much easier for them to demand    
can be expensive. Other parts of      refunds for those clicks. The     
the internet market have              third part is an outgrowth of     
benefited from open sourcing of       creating a community that         
software to manage content,           actively works to eliminate click 
manipulate graphics, and create       fraud.                            
communities and process payments.                                       
An open offering of free click        For the time being, click         
fraud prevention software will        fraudsters are loose in a         
encourage advertisers to start        neighborhood of broken windows.   
monitoring their own logs and         With the right tools, we can      
records and identify potential        begin to repair the windows and   
fraudulent clicks.                    create a community that makes it  
                                      nearly impossible to get away     
In addition, an open offering         with their tactics.               
encourages others to modify and       

                              






About the Author:

Jay Stockwell has been fighting click fraud since 1999. In 2004 he developed the first version of Click Sentinel which was released 6 months later to critical acclaim. His release of Click Sentinel (Version 2) redefines how click fraud should be addressed.


Read more articles by: Jay Stockwell

Article Source: www.iSnare.com


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    How Fixing Broken Windows Can Decrease Click Fraud