es, you should ask commoditized.
yourself this question. Has
my Web site changed my You have to remember that your
business? Does your Web site help customer doesn’t care about your
your business differentiate your company. Your customer is only
business from your competition? concerned, and rightfully so,
about how they can benefit from
You can’t expect to differentiate hiring your company or buying
your business from you business from you. Your Web site should
by using cliché statements such not be so much about you, but
as "We provide superior customer about your customers. You should
service", or that, "We have the be able to honestly examine your
experience to get the job done Web site and consider if it’s
right." Such statements are better than your competitor’s
ineffective because they have site.
been used over-and-over by every
one in business. People are Focus on your target market. Are
simply tuning out such claims. you speaking to your specific
How do you feel when you see a market? Is your message too
business make such claims? Does generic? If you have a dental
it convince you that you are practice that specializes in
dealing with a better business? dental implants, you should speak
to the demographic that is most
If you fail to differentiate your likely be interested in your
business, you can only compete on specific specialty.
price. There are no winners in
price wars. Without For example, who is going to
differentiating your business stand out more?
from the competition, your ·The local dental office, or
product or service can be quickly ·The local dental office that
specializes in dental implants. you can position yourself as the
real solution provider.
Whatever is your specialty should Focus On Results. Show that you
be part of your message you can deliver on a specific result
include on your Web site. that makes a measurable
Concentrate on the problems your difference for your customers.
service or products solve. When Always focus on differentiation
you focus on a specific concern when it comes to your Web site.
that your customers deal with,
About the Author:
web site design
Read more articles by:
George Meszaros
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