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Good Links 7 Guidelines How To Improve Usability



H


ow you write and design         giving the user an easy time when 
your links is crucial to        visiting.                         
your visitors clicking them                                       
or not. Write them badly and they     Don't mislead the visitor  
leave, write them well and they                                         
stay. Who knows, they might even      Although links can look however   
do exactly that what you created      the screen-designer decides,      
your site for. Following are 7        certain standards have developed  
guidelines how links should be        and find widespread use.          
written to improve the usability      Underlining a text for example is 
of your site.                         a common indicator.               
                                                                        
Do it consistently             It is good practice not to        
                                      underline text, marking it blue   
Visitors learn for example how a      or putting an arrow in front, if  
website marks the links or where      is not a link. Visitors might     
the "related-content box" can be      construe them to be clickable.    
found. Consistently adhering to                                         
these established "codes" will        The same applies to images. Many  
make it easy to navigate and read     users will try to click on a      
the site.                             graphic or any other image. Very  
                                      rarely, they will find an active  
Breaking these conventions will       link - a tiny, but nevertheless   
interrupt the flow. Such              negative experience. Captions     
distractions might be enough for      have proven to be effective to    
the user to leave. When creating      add that little bit of content    
a site it is important to define      that users need in order not to   
all the conventions and rules         click on an image. And if a link  
that are used. Consistently           is present, it can be placed in   
following them is essential for       the caption itself.               



                                      just made was the one intended.   
Show used links                                                  
                                      Same thing applies to links - if  
Marking which links have been         a link reads "find out more about 
visited is very valuable. It          our services" the page that it    
helps to quickly "tick off" when      relates to should show the words  
going through a site or helps in      "Our Services" somewhere          
finding this piece of information     prominently in the title. It      
from a previous visit.                confirms the action taken.        
Unfortunately, a great many sites                                       
do not use this very basic            Well written titles indicate      
feature.                              clearly what the main topic is on 
                                      the page. This is very useful,    
If the "visited" feature should       especially considering that a lot 
also extend to the navigation is      of traffic directly dives deep    
debatable. On very deep sites it      into the page.                    
might be useful. On the other                                           
hand it might confuse the             Embedded links used to their   
visitor. The navigation should be     full advantage
                
a constant and change only                                              
minimally.                            Links are visually different than 
                                      the surrounding text. Color, a    
Match the destination with the     markup or other cues denote a     
link
                              link. Something maybe even        
                                      happens before you click -        
Clicking on a link can be             mouse-over effects or an overlay, 
compared to following road signs      displaying the title.             
in a city never visited before -                                        
you are very happy if you get         Everything is designed to draw    
confirmation that the choice you      your eyes away from the           



surrounding text. If you embed        to related documents, very often  
links within a sentence, readers      PDF files. What exactly can be    
will very likely notice the link      found in the file, the visitor    
first and only later read your        needs to figure out from the link 
content. On first thought that is     itself. The first step in         
unfortunate, but it can be turned     creating a good link to a         
into an advantage.                    document is to summarize the      
                                      content. That gives the visitor   
Since reading online involves         information how he wants to       
lots of scanning, the eye is          proceed.                          
always looking for visual cues.                                         
They can be provided by using         The second step is more basic by  
subtitles or in this case             asking why the document cannot be 
descriptive links. By creating a      created as a webpage. If it is    
meaningful link, finding the          worth to be put onto the site, it 
relevant information on a page is     surely is worth the effort to     
made easier. "Click here" is less     make if searchable, fully         
effective then "View a list of        integrated and less work for the  
articles about usability".            visitor. Using for instance       
                                      PDF-files can make sense. Very    
How to link to files           often however, it is simply       
                                      easier for the developer to put   
When linking to a file it is          it onto the site - but not easier 
likely that another application       for the visitor to use it.        
is opened and that the visitor is                                       
drawn away from the site. Not         Mark the external links    
something that should be done                                           
lightly.                              An internal link refers to a page 
                                      or file within the current        
A great many times websites link      domain, an external link usually  



points to a site, housed on a         on the kind of information the    
remote domain.                        visitor will find. It could be    
                                      argued that sites with related    
Although technically there is no      content or sites who delve        
difference in how the code for        further into a topic might best   
the links is written, it is           be opened in a new window. The    
common usage, even a w3.org           visitor can more easily relate    
recommendation, to inform the         back to the original site. In     
user if an external site is           that case not only the external   
accessed by a link.                   link, but maybe also the fact of  
                                      a new window opening should be    
The rationale behind this is not      placed with the link.             
to confuse the visitor who is                                           
getting used to the layout,           Creating good links is vital for  
navigation and architecture of a      creating a good site. A link for  
particular site. An external link     instance is the only possibility  
can either be declared by stating     an e-shop has to have users put   
it in the text, by a specific         products into the shopping        
icon (like for instance Wikipedia     basket. If that link should be    
does) or even by using the            badly written or confusingly      
"title" tag of a link.                placed, many users would give up  
                                      before buying. That would be like 
Whether the new site is opened in     not accepting money from a client 
a new browser-window or replaces      standing right in front of you.   
the current content could depend      

                              






About the Author:

Raoul Dobal focuses on usablilty and is partner of ADWIRED, a Swiss company specialised in webbased communication. Visit http://www.adwired.ch for information about services or http://www.iquse.ch to read further articles on usability.


Read more articles by: Raoul Dobal

Article Source: www.iSnare.com


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    Good Links 7 Guidelines How To Improve Usability