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Do Your Autoresponders Drive Your Customers Crazy



W


riting chained                significant increases in your     
auto-responder messages       sales.                            
to sell a product is a                                          
good idea in principle, but in        Problem No. 1 - No Content Beyond 
practice it can LOSE you clients      Selling                           
just as well if you don't get                                           
right.                                This is THE most VIOLENTLY        
                                      annoying class of chained         
A chained auto-responder is a         autoresponders - message after    
sequence of emails that gets          message from the same place,      
delivered automatically when          trying to sell you something, in  
someone subscribes to this            so many different words. YUCK!    
autoresponder.                                                          
                                      What marketers who don't THINK    
It is used in marketing to            seem to forget is that folk who   
deliver mini-advertisements,          own and manage PCs and email      
teaser courses, demo extracts,        aren't that stupid.               
testimonials or stepped sales                                           
letters, and all of this is           They can read and write, you      
designed to get the client            know, and they are not IDIOTS.    
eventually to click on the "buy                                         
me now" link for the main product     After two or three repeats, they  
that is being promoted.               will immediately delete such      
                                      messages from their inbox and     
There are three main problems         probably put a spam block on the  
with chained auto-responders.         sender domain for good measure.   
Avoid these, TEST your linked                                           
auto-responders before you            That's not what the marketeer had 
inflict them on the general           in mind, I should wager ...       
public, and you should see                                              



Problem No. 2 - Too Little            just a few days ago, and here,    
Content                               the folks in charge had done a    
                                      180' U-turn on the two points     
I remember one "mini course"          above, most likely because they   
which contained nothing but           got it that those content         
teasers and virtually no useful       less/content poor efforts don't   
information whatsoever.               work to sell more of their        
                                      product.                          
Once again, look, marketeers!                                           
                                      In their desire to have it be     
If you want people to "try" the       known how marvellously content    
product, you need to give them at     packed the main item was, they    
least a little taste of it.           created this huge long document,  
                                      of at least 20, 25 paragraphs for 
Don't hold the glass with the         the first instalment of their     
sample wine under their nose, and     chained auto-responder.           
when they reach out, oops,                                              
that'll be $875 dollars please        Gee.                              
... but we do have a "money back"                                       
guarantee ...                         Now I don't know about the rest   
                                      of the planet, but I'm actually   
This is just ANNOYING, it's even      quite a busy person and I get     
dishonourable and an angry person     STACKS of emails every day.       
does not make a good customer.                                          
                                      I try and cut down the time I     
Problem No. 3 - Too Much, Way Too     spent on dealing with email       
Much ...                              because it does get out of hand,  
                                      and on this occasion I was into   
I subscribed to another               something else anyway.            
auto-responder teaser mini course                                       



I took just *one look* at the         and the guys who wrote this spend 
plethora of writing and went, "Oh     AGES doing it.                    
god, I don't have time for that                                         
right now ..." and left it.           So, here are my suggestion for    
                                      chained auto-responders copy.     
Have you ever left a non-priority                                       
email for later ...?                  1. Head it with, "Busy? Save me!  
                                      I contain important information!" 
Yeah, you know what I mean.           or words to that effect.          
                                                                        
But then, the very next day, the      2. Keep it SHORT. Pick out ONE    
2nd instalment arrived. I opened      USEFUL thing and just - tell me   
it and damn me, there's another       THAT. So I can glance at it and   
REAM of goodness knows what, but      say, "Hey, that's useful! Cool!   
now I've missed the boat because      Thanks, guys!" When I mean short, 
this is No. 2 and I haven't read      I mean anything above three       
No. 1 yet!                            paragraphs is way, way too long   
                                      for an autoresponder email in     
I hastily closed it, feeling          this day and age.                 
guilty and moved on.                                                    
                                      3. Keep it TOTALLY FOCUSSED on    
But then, No. 3 arrived - another     the product you are selling. I'm  
book length instalment. I just        on autoresponders where you       
couldn't handle it anymore.           wouldn't begin to guess for all   
                                      the waffle, testimonials, side    
I deleted the lot.                    tracks and "personal messages"    
                                      what I'm supposed to be BUYING at 
Now that's a terrible shame           the end of the day!               
because there may have been                                             
valuable information I never got,     4. Give people a chance to keep   



up. Space your messages three         human being in front of their     
days, don't inundate us. Or           computer, if you know what I mean 
better still, test this for           by that.                          
yourself. One hell of a lot of                                          
"internet marketing wisdom" is        You can learn what pleases and    
completely out of date now            what works, and what doesn't.     
because it was researched back in                                       
the days when we got four emails      Mark out to yourself what you     
a week, and not fourteen thousand     like and use this in your own     
each. Time has moved on and           efforts, and avoid what really    
requires NEW thinking, and            turns you off.                    
different strategies.                                                   
                                      Lastly, keep working at your      
My last tip on chained                chained autoresponder copy until  
autoresponders is as follows.         you have something that really    
                                      works, and really brings in lots  
Subscribe yourself to OTHER           more sales.                       
PEOPLE'S efforts.                                                       
                                      They are a great resource - if    
Don't look at them as a marketeer     handle them right.                
would, but as though you were a       

                              






About the Author:

Silvia Hartmann is the author of MindMillion and you can get a FREE course, delivered by autoresponder (!), the 60 Second Wealth Creator, at http://mindmillion.com/60/


Read more articles by: Silvia Hartmann

Article Source: www.iSnare.com


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