eing a seller is a lot of to photograph your items,
responsibility, and especially if you have a digital
sometimes you might feel camera. If you get serious about
like you're not doing everything eBay but don't have a camera,
you should be. This simple then you will probably want to
checklist will help you keep on invest in one at some point.
top of things.
Are you emailing your sellers?
Have you found out everything you It's worth sending a brief email
possibly could about your items? when transactions go through:
Try typing their names into a something like a simple "Thank
search engine - you might find you for buying my item, please
out something you didn't know. If let me know when you have sent
someone else is selling the same the payment". Follow this up with
thing as you, then always try to "Thanks for your payment, I have
provide more information about it posted your [item name] today".
than they do. You will be surprised how many
problems you will avoid just by
Do you monitor the competition? communicating this way.
Always keep an eye on how much
other items the same as or Also, are you checking your
similar to yours are selling, and emails? Remember that potential
what prices they're being offered buyers can send you email about
at. There's usually little point anything at any time, and not
in starting a fixed price auction answering these emails will just
for $100 when someone else is make them go somewhere else
selling the item for $90. instead of buying from you.
Have you got pictures of the Do your item description pages
items? It's worth taking the time have everything that buyers need
to know? If you're planning to after you post an item, saying
offer international delivery, "Is everything alright with your
then it's good to make a list of purchase? I hope you received it
the charges to different counties and it was as you expected." This
and display it on each auction. might sound like giving the
If you have any special terms and customer an opportunity to
conditions (for example, if you complain, but you should be
will give a refund on any item as trying to help your customers,
long as it hasn't been opened), not take their money and run.
then you should make sure these
are displayed too. Being a really good eBay seller,
more than anything else, is about
Have you been wrapping your items providing genuinely good and
correctly? Your wrapping should honest customer service. That's
be professional for the best the only foolproof way to protect
impression: use appropriately your reputation. Of course, you
sized envelopes or parcels, wrap might be wondering by now whether
the item in bubble wrap to stop it's really worth all the hassle
it from getting damaged, and to get a good reputation on eBay.
print labels instead of Won't people buy from you anyway,
hand-writing addresses. Oh, and and couldn't you just open a new
always use first class post - account if it really comes down
don't be cheap. to that? Our next email will set
you straight.
Do you follow up? It is worth
sending out an email a few days
About the Author:
Kirsten Hawkins is an Ebay and internet auction enthusiast from Nashville, TN. Visit http://www.auctionseller411.com/ for more great tips on how to make the most from Ebay and other online auctions.
Read more articles by:
Kirsten Hawkins
Article Source: www.iSnare.com
