any people have chosen a whenever possible so that they
work-at-home career and, may confirm delivery of an item.
thanks to today's
technology, it's easier than Tip 2: If you have a refund
ever. One such opportunity for policy, make certain that your
entrepreneurs is available at terms are clearly noted in the
internet auction site, eBay. The auction description. Consider the
concept seems simple enough, but conditions under which you will
having an edge over the accept a return, how long the
competition is always a good buyer has to return an item,
idea. For those who already sell, whether or not you are willing to
or who are considering a new refund the original shipping
business venture, a little price and who will be responsible
knowledge can go along way. Here for the return shipping. Do not
are a few tips to keep in mind. leave anything open to
interpretation because it's very
Tip 1: Many eBay sellers accept important to describe your refund
PayPal, also an eBay company, as policy in a clear and concise
a way for buyers to quickly pay manner. If you do not accept
for their auction purchase. returns, it's helpful to note
Payments are done immediately and this in order to avoid confusion.
are deposited directly into the
seller's PayPal account. It's Tip 3: The most important part of
very important to make sure a an auction is the description.
buyer's address is confirmed, Describe your item clearly and in
which is a method PayPal uses to detail. If it's new, let your
verify the identity of the buyers know. The description
customer, before shipping an should contain everything from
order. In addition, sellers the condition of the item to the
should purchase tracking numbers cost of shipping, payment methods
that you accept and payment due upgrades. Keep in mind that, if a
dates. bidder wins and fails to follow
through with payment, sellers can
Tip 4: When possible, include a request a final value fee credit.
color photo of the item you are However, sellers will be stuck
selling. On eBay, the first photo paying for the listing fee - even
that you include is free of if the bidder doesn't honor their
charge. Buyers generally want to bid.
see the item they are
considering, so avoid the Tip 7: Show appreciation to your
‘sight unseen' scenario if customers. If possible, include a
possible. If you do not have a free gift with every purchase.
digital camera or scanner, Whether it's a small picture
purchase a disposable camera at calendar or other gesture, buyers
your local supermarket. will love the added surprise.
Tip 5: Always be polite and Tip 8: After the transaction is
respectful to your customers. complete, buyers and sellers
It's extremely important to keep should always exchange feedback
the lines of communication for one another. Everyone loves
flowing. If possible, notify your to increase their reputation and
buyers immediately when they win build trust within the auction
your auction and answer any community.
questions throughout the process.
Tip 9: If a buyer fails to follow
Tip 6: Sellers should consider through with payment, contact
the best listing options for them to see what happened. It may
their product. Unless you are be a simple mix-up, so be polite
selling a very expensive item, in your letter. After your
avoid the higher priced listing contact, if the buyer still
refuses to honor their bid, the second time. In order to
sellers should promptly send an qualify, you must not increase
unpaid item reminder. This option the price or change other
is available seven days after the important auction information
auction closes. The last step, before relisting your item.
after an additional 10 days have
passed, is to file a request for At the end of the day, internet
a final value fee credit and auctions can be a terrific way to
relist the item. earn extra cash or as a full-time
career. Where else can you earn
Tip 10: If an item doesn't sell money 24 hours a day, 7 days a
the first time around, don't be week and even when you're
discouraged. Through a new relist sleeping? Happy auctioning!
policy, eBay refunds all
relisting fees if your item sells
About the Author:
Mark Kenny, runs http://Trading-Web-Solutions.com & creates eBay related turnkey websites including a turnkey website to promote an eBay Trading Assistant business. This article is taken from his eBay Maximum Resources Mini-Guide. To subscribe send a blank email to taebay@aweber.com
Read more articles by:
Mark Kenny
Article Source: www.iSnare.com
